Terms & Conditions

Sbsboards.com and its affiliates provide access to the sbsboards.com website (the “Website”) and sell our products to you subject to the terms and conditions set out on this page.
Please read these conditions carefully before using the Website.

Using The Website?
By using the Website, you signify your agreement to be bound by these conditions.
This Privacy Policy governs the manner in which Snell Brother Surfboards (SBS) collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.sbsboards.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Snell Brother Surfboards (SBS).
Personal identification information?
We may collect personal identification information from Users in a variety of ways including, but not limited to, when Users visit our site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information,
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users may refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
How we use collected information?
Snell Brother Surfboards (SBS) collects and uses Users personal information for the following purposes:

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.

To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Non-personal identification information?
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our site, such as the operating system and the Internet service providers utilised and other similar information.
How we protect your information?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Third party websites?
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensers and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies
Web browser cookies?
Our Site may use “cookies” to enhance User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Adverts appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Changes to this privacy policy?
Snell Brother Surfboards (SBS) reserves the discretion to update this privacy policy at any time. In this event, we will post a notification on the main page of our Site, We encourage Users to check this page regularly for any changes and to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Pre Orders & Deposit?

Pre-orders & Deposits are a fraction of the final amount of the full product that you will pay when the product is back in stock. The Deposit is a non-refundable amount confirming your order and confirming you accept the full price of the product to be paid in full when the product is back in stock.


Buying from outside the UK?

All non-UK Sales are UK Vat/Tax zero-rated products

Taxes and import charges will be applied and billed to the customer on arrival in their country

Your shipping address country – will be taxed at your local rate of imported goods

you total goods price will be shown in your cart when you select your country in the shipping option.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.




Any products including clothing, surfboards, sups & paddles are being purchased as the size, design and construction of the buyer’s choice. Surfboards are subject to wear and tear, fatigue and even breakage under normal use. Buyer assumes entire responsibility for all upkeep and repair. Manufacturer and seller make no expressed or implied warranties. Surfing involves certain inherent risks, hazards and dangers, which can result in serious, even fatal injuries. A surfboard’s sharp edges and pointed nose can cause cuts and/or puncture wounds. If struck by a surfboard, a surfer may be rendered unconscious in the water, which could result in drowning. Even under normal conditions, a surfboard may break which can increase the risk of injury. The risks inherent in the sport of surfing can be greatly reduced by wearing protective headgear and never surfing alone.


ALL SALES ARE FINAL. RETURNS AND/OR EXCHANGES ARE NOT ACCEPTED UNLESS AUTHORISED BY SBSBOARDS. BUYER IS RESPONSIBLE FOR ALL DUTIES/CUSTOMS/TAXES/IMPORT FEES. Buyer has 30 days to return the board after purchase after this 30 day period this returns policy will be void. (Returns must be unused and in the same condition and origonal packaging as on arrival otherwise Returns Policy is void). If problems arise after 30 days, contact SBS boards for information on how to proceed.

Returns of all products are at the expense of customer unless damaged in transit

IMPORTANT NOTE: PLEASE SIGN FOR “UNCHECKED” when the board is delivered, in the event of damage in transit to the board, you are covered

Refunds for any purchase are accepted within the 30 days if unused and unopened, any product used or signes of use will not be refunded if returned,
Unused & Unopened – return postage will be at the customer’s cost, refunds will be to the value of the product purchased. postage is not refundable

Paypal refunds will be in full minus the Paypal fees that are non-refundable, see Paypal terms and conditions for more information


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