Sbsboards.com and its affiliates provide access to the sbsboards.com website (the “Website”) and sell our products to you subject to the terms and conditions set out on this page.
Please read these conditions carefully before using the Website.
Using The Website?
Personal identification information?
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users may refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
How we use collected information?
• To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
• To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Non-personal identification information?
How we protect your information?
Third party websites?
Web browser cookies?
Pre Orders & Deposit?
Pre-orders & Deposits are a fraction of the final amount of the full product that you will pay when the product is back in stock. The Deposit is a non-refundable amount confirming your order and confirming you accept the full price of the product to be paid in full when the product is back in stock.
Buying from outside the UK?
All non-UK Sales are UK Vat/Tax zero-rated products
Taxes and import charges will be applied and billed to the customer on arrival in their country
Your shipping address country – will be taxed at your local rate of imported goods
you total goods price will be shown in your cart when you select your country in the shipping option.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
BY PURCHASING THIS SURFBOARD AND PARTICIPATING IN THE SPORT OF SURFING, THE PURCHASER ASSUMES AND ACCEPTS ANY AND ALL KNOWN AND UNKNOWN RISKS OF INJURY OR BOARD BREAKAGE WHILE USING THIS SURFBOARD.
SURFBOARD/SUP RELEASE OF LIABILITY & AUTHORISATION?
Any products including clothing, surfboards, sups & paddles are being purchased as the size, design and construction of the buyer’s choice. Surfboards are subject to wear and tear, fatigue and even breakage under normal use. Buyer assumes entire responsibility for all upkeep and repair. Manufacturer and seller make no expressed or implied warranties. Surfing involves certain inherent risks, hazards and dangers, which can result in serious, even fatal injuries. A surfboard’s sharp edges and pointed nose can cause cuts and/or puncture wounds. If struck by a surfboard, a surfer may be rendered unconscious in the water, which could result in drowning. Even under normal conditions, a surfboard may break which can increase the risk of injury. The risks inherent in the sport of surfing can be greatly reduced by wearing protective headgear and never surfing alone.
RETURNS AND/OR EXCHANGES?
ALL SALES ARE FINAL. RETURNS AND/OR EXCHANGES ARE NOT ACCEPTED UNLESS AUTHORISED BY SBSBOARDS. BUYER IS RESPONSIBLE FOR ALL DUTIES/CUSTOMS/TAXES/IMPORT FEES. Buyer has 30 days to return the board after purchase after this 30 day period this returns policy will be void. (Returns must be unused and in the same condition and origonal packaging as on arrival otherwise Returns Policy is void). If problems arise after 30 days, contact SBS boards for information on how to proceed.
Returns of all products are at the expense of customer unless damaged in transit
IMPORTANT NOTE: PLEASE SIGN FOR “UNCHECKED” when the board is delivered, in the event of damage in transit to the board, you are covered
Refunds for any purchase are accepted within the 30 days if unused and unopened, any product used or signes of use will not be refunded if returned,
Unused & Unopened – return postage will be at the customer’s cost, refunds will be to the value of the product purchased. postage is not refundable
Paypal refunds will be in full minus the Paypal fees that are non-refundable, see Paypal terms and conditions for more information